A viral video depicting MillerKnoll CEO Andi Owen berating her employees over a Zoom call has caused widespread online backlash. In the video, Owen reveals that employees will not be receiving bonuses despite being responsible for selling an additional $26 million worth of products. She then proceeds to tear into her staff members and mock them for not receiving their deserved bonus.
The incident has led to public outrage as people have taken to social media platforms to express their disgust with Owen's behavior. Many have called for accountability from both the company and its leadership.
In a statement released by Miller Knoll, the company admits that they fully expect a drop in sales this quarter following the incident but claim it would align with trends experienced throughout the year so far.
One employee who wished to remain anonymous expressed disappointment at how Owen handled the situation: "We all worked hard during these challenging times, and instead of rewarding or acknowledging our efforts, she chose to belittle us."
Another employee stated that morale had hit an all-time low after watching their boss berate colleagues on camera. "It was extremely disheartening," said Sarah Johnson (name changed), adding, "I can't help but feel betrayed by someone I once respected."
Owen has since issued an apology stating:
Some critics argue that apologies are insufficient when dealing with such unprofessional conduct from someone in a position of power within a renowned organization like MillerKnoll.
Industry experts predict that if there isn't a sincere effort made by both Andi Owen personally and Miller Knoll as a whole towards rebuilding trust among their employees and the public, the company could face long-term consequences in terms of employee retention and overall sales performance.
As the dust settles on this viral incident, many are eagerly awaiting further developments to see if MillerKnoll's leadership will take appropriate steps towards rectifying what has been a highly damaging situation for all parties involved.